Adoption and Benefits Realization
The new claims system had been live for a year and a third of the branches used it. The business case had booked the savings in month one.
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Data Migration Reconciliation and Cutover
Row counts matched on both sides at cutover. Month-end totals disagreed by eleven thousand. The count had been the only check anyone wrote down.
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The Strangler Fig and Coexistence Architecture
Three years in, sixty percent of features had moved, twenty-three adapters kept the old system alive, and nobody could say which system owned a customer record.
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Migration Strategy and Estate Assessment
The register mapped 203 systems to 299 hosts. Discovery found 340 hosts, including 41 unregistered ones; the initial migration plan had missed their dependencies.
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Migration, Modernization, and Transformation
The program moved three hundred servers to the cloud in fourteen months and called it transformation. Two years later billing still changed once a quarter.