Evaluating AI Systems Before and After Release
A fictional claims assistant earns a higher judge score but misses required facts. Evaluation needs independent evidence, validated ratings, and outcome checks.
A fictional claims assistant earns a higher judge score but misses required facts. Evaluation needs independent evidence, validated ratings, and outcome checks.
A fictional support agent repeats a refund after a timeout. The case shows why model-driven actions need stable operation IDs and enforced execution rules.
A fictional HR assistant cites an outdated policy. Tracing its evidence reveals how ingestion, retrieval, permissions, and generation can fail together.
A fictional invoice pilot scores 97%, yet production exposes missing evidence, invented dates, and weak cost estimates despite schema-valid JSON.