Self-Service Provisioning
Self-service can reduce routine handling. Define what users receive, how partial failures are reconciled and who supports the capability after creation.
Self-service can reduce routine handling. Define what users receive, how partial failures are reconciled and who supports the capability after creation.
A software catalog helps users discover owners and dependencies. Confirm responsibility, track ingestion gaps and connect records to support and workflows.
A platform joins discovery, request fulfillment and continuing operation. Evaluate those capabilities separately and trace what happens after submission.
Platform engineering builds an internal product other teams consume, so common capabilities are paved once instead of rebuilt by every team that needs them.
Four things get called a platform. See what each one hides, which capabilities data and developer platforms share, and how to draw the line of responsibility.
Understand users, maintain a roadmap, and evaluate task outcomes. Voluntary adoption adds evidence where choice exists; mandated platforms still need product management.
A golden path packages supported choices for a common task. State its scope, required controls, and the approval and support agreement for alternatives.
An internal developer platform is what a platform team ships — integrated capabilities offered through self-service interfaces, with defaults, guardrails, and a support commitment.
A golden path works when the platform and its users share a written contract. This article covers the consumer journey, templates, supported options, exceptions, and contract tests.
Start from the consumer’s task, not the mechanism: define the capability boundary, assign ownership, write a checkable self-service contract, and validate it with a runnable example.