Underperformance
Discuss performance concerns early, examine mixed causes, agree on appropriate support, and follow the applicable process with an opportunity to respond.
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Working Agreement
Shared norms a team writes together: locations and hours, channels and their purposes, how each person wants feedback, and who decides when consensus fails.
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Delegation, One-on-Ones, and Feedback
A manager said fully delegated, then reversed the decision. What expectations, delegation levels, one-on-ones, feedback, and coaching look like when they hold.
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Psychological Safety
A shared belief that a team is safe for interpersonal risk taking. Edmondson’s definition, the survey items, and why it is not the opposite of accountability.
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Delegation Level
Delegation is a degree, not a switch. Seven levels clarify decision authority, involvement, constraints, and the agreement to review as circumstances change.